Privacy policy
Vivido Boutique respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it.
Information we collect
When you place an order or contact us, we may collect: your name, phone number, email address, delivery address, order details, and any measurements you choose to share with us for made-to-order pieces.
We do not collect or store your card or KNET details. All payments are processed directly by our secure payment provider.
Automatically collected information
When you browse our website, we automatically receive information about your device, browser, and how you use the site. We use cookies and similar technologies, including Meta Pixel and Google Analytics, to understand what interests our customers and to improve the store and our advertising.
You can disable cookies through your browser settings, though some parts of the site may not work as expected.
How we use your information
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To process, prepare and deliver your order
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To contact you about your order or answer your questions
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To improve our products, service and website
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To show you relevant offers, where you have agreed to receive them
Who we share it with
We share only what is necessary, and only with: our e-commerce platform (Shopify), our payment provider, and our delivery partner in Kuwait. We never sell your personal information to anyone.
How long we keep it
We keep order records for as long as needed to serve you and to meet legal and accounting requirements.
Your rights
You may ask us at any time to see, correct, or delete the personal information we hold about you, or to unsubscribe from our marketing messages. Contact us and we will respond as quickly as we can.
Contact
Vivido Boutique — Kuwait
WhatsApp: +96594708902
Email: vivido__boutique@hotmail.com